Privacy Policy

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

• Contact information — name, email address, phone number, billing and shipping address
• Payment information — credit card or payment details (processed securely through Shopify Payments; we do not store full card numbers)
• Order information — products purchased, order value, order history
• Account information — username and password if you create an account
• Usage data — pages visited, time spent, referring URLs, browser type, and device information
• Communications — messages sent to us via email, contact forms, or in-store

We collect this information when you place an order, create an account, subscribe to our email list, contact us, or browse our website.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and receipts
• Respond to your questions and provide customer support
• Send promotional emails and offers (with your consent; you may opt out at any time)
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and protect the security of our store

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business:

• Shopify — our e-commerce platform. View Shopify’s Privacy Policy
• Payment processors — Shopify Payments, PayPal, and other checkout providers handle payment processing securely
• Shipping carriers — your name and address are shared with carriers to deliver your order
• Email marketing services — if you subscribe to our list, your email may be processed by our email platform
• Analytics providers — Google Analytics and similar tools to understand website usage (anonymized data)

We may also disclose information if required by law or to protect the rights, property, or safety of Solomon Jewelers, our customers, or others.

Cookies & Tracking

Our website uses cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and analyze site traffic.

We use:

• Essential cookies — required for the shopping cart and checkout to function
• Analytics cookies — Google Analytics to understand how visitors use our site
• Marketing cookies — used by Meta (Facebook) and Google Ads if you have interacted with our advertising

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time (use the unsubscribe link in any email)
• Request that we not sell your data (we do not sell personal data)

To exercise any of these rights, contact us at the details below. We will respond within 30 days.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years in accordance with tax and accounting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at jewelsbysolomon.com/pages/privacy-policy. We encourage you to review it periodically. Continued use of our site after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: